Show and Event Security has over five decades of experience in successfully planning and delivering a diverse portfolio of events; ranging from small community events to more complex events, held at the UK’s largest and most prestigious venues. Admired throughout the industry for delivering a tailored, inventive and competitive solution to each appointment; crowd management planning, safety and security underpins our friendly delivery and customer focused attitude.
The Police Reform Act 2002 enables the Chief Officer of any police force to establish and maintain a Community Safety Accreditation Scheme (CSAS). This has created an opportunity for organisations that provide community safety and security functions to apply for accreditation, enabling their employees to utilise limited policing powers allowing them to become more effective in their role.
The process for an organisation to become accredited in a police force area, and to operate within the scheme, is rigorous and involves a twofold process. Firstly, the organisation concerned is vetted to a national standard determined by the Association of Chief Police Officers (ACPO). Secondly, the employees wishing to be accredited within the scheme have to complete stringent personal vetting and training as determined by the force area in which they are applying.
In August 2013 Show and Event Security achieved CSAS Accreditation with Essex Police.
The Isle of Wight Festival 2013 saw Show and Event Security bring together its enthusiastic and devoted team to celebrate the 11th consecutive music festival held on the small island. The company deployed close to 600 staff to help maintain a safe and enjoyable experience for all festival goers, old and new. SES assisted in the management of the most important areas such as the Arena floors, Strawberry Fields and Bohemian Woods as well as providing backstage staff who dominated in vehicle movement and facilitating Artists upon arrival .
With already having experience with a majority of the acts such as The Stone Roses, The Killers and Bon Jovi, SES were able to field our most knowledgeable and skilled members of festival staff to assist the promotion company, Solo UK. SES as a whole aided in assisting the 50,000 people who attended this year’s festival whether it be in pit barriers or helping queue control in concession areas. All staff whether supervisor or steward, did a fantastic job and received nothing but praise. Brian Mann, manager of Arena 1 said “all staff worked professionally and helped with the smooth running of the weekend event. It was enjoyable on all accounts, and I’d like to thank all staff for their efforts. All promoters were satisfied with our work in all areas and hopefully we can continue our good work throughout the summer and next year here at the Isle of Wight.”
The Isle of Wight is usually the first festival of the year for Show and Event, and with this one running as well as it did, it certainly provides a positive attitude to the remainder of festivals we partake in.
The end of May saw one of the country’s biggest rock groups, Muse; kick off their UK leg of their 2013 world tour. The first show at the Ricoh in Coventry attracted over 20,000 fans and their follow up shows at the Emirates Stadium drew in crowds larger than 40,000 on both days
Show & Event Midlands Team assisted in the build-up and show days at the Ricoh Stadium, with staff working around the backstage areas and helping in the front of house pits. The Emirates stadium shows saw Show and Event pull staff from every office to contribute to the whole event and work in areas such as backstage, hospitality and front of house pits. Steve Singh, Manager of the Midlands Team spoke of the show at the Ricoh: “All staff worked hard in all parts of the show and the event ran as smoothly as we had hoped for.” Midlands staff had also worked at the Ricoh two weeks prior to the show as rehearsals took place. The stadium was manned 24 hours a day wich resulted in commitment from all staff who helped out..
Feedback from the three shows was positive, and Show and Event were praised for their deployment of staff and the quality of their work. With Muse being the first of many concerts taking place over the course of the summer for the company, it was a great to see professionalism in the SES personnel.
The American band The Killers performed their biggest show to date at one of the largest and most prestigious stadiums in the UK. Wembley was filled with over 45,000 fans who came out to see the one-off spectacular. This was the biggest stand-alone concert the band have ever done, and with experience of their fans at the Isle of Wight Festival, Show and Event were present to oversee the entire backstage operation.
SES staff were deployed to secure the backstage area and Front of House pits. SES Northern provided their experienced pit teams to tackle any foreseeable problem that may could have occurred in this area. With having plenty of experience at Wembley Stadium, Show and Event were able to provide staff with knowledge that helped in maintaining a high standard of work when it comes to events at this scale. All managers were pleased with all efforts from every office, and the show marks the first of many concerts held at Wembley Stadium in 2013.
Aston Villa, Birmingham; City Stadium, Cardiff and Stadium of Light, Sunderland. Each show attracted more than 20,000 fans who sat through the poor weather to see this legendary act.
Show and Event Midlands took the lead at the Aston Villa show in Birmingham, with numerous staff from the Birmingham and Peterborough offices attending and assisting with areas such as backstage, front of house and ticket gates. The event saw over 30,000 fans fill up the large stadium for a night of entertainment and music. The event ran smoothly and all staff worked to a high standard. Steve Singh, manager of the Midlands Team, had this to say about the event. “Thank you to all staff, hopefully we can keep this high standard for the remainder of the shows we have for this tour.” .
The second show the company attended was mainly upheld by our Swansea office, with members of the Midlands offices helping in areas such as front of house pits. The Welsh office took the lead in backstage areas and together the quality of the work the staff provided was praised by the promoter.
To end our work on the ‘Because We Can’ tour with Bon Jovi, a mixture of our offices gathered at the Stadium of Light in Sunderland to work the final stadium night in the UK for the band. Again, Show and Event provided staff for areas such as backstage, hospitality, all public entry points and front of house. Again all standards were met with the promoter AEG Live and Show and Event finished the tour on a high. Show and Event will meet Bon Jovi one last time at the Isle of Wight Festival where he takes the final headline spot on Sunday 16th June.
The Marking of Midnight New Year’s Eve Celebration in London saw the banks of the River Thames full of revellers for the last time in what has been a very busy year in the Capital.
Show and Event Security deployed over 1800 Stewarding and Security staff to secure road closures and implement a full crowd management system on the north and south banks of the river from Waterloo Bridge to Blackfriars. The night saw an audience of 123,000 people in primary viewing areas between Waterloo Bridge and Westminster Bridge, which were kept to a pre calculated capacity carefully managed through a ‘count’ system and a further 55,000 in overflow viewing areas.
The New Year’s Eve Celebrations take almost a year in the planning so the Show and Event management team are already busy debriefing and developing the Crowd Management Plan for next year.
Thursday 28th June saw the unveiling of a memorial to the crews of the RAF Bomber Command, lost during WW2, by her majesty the Queen in the north-west corner of Green Park in London.
In addition to the Queen the event was attended by members of the Royal Household, senior dignitaries and politicians from the UK and overseas and invited members of the Bomber Command Memorial Foundation.
The event featured a choral & military music performance prior to the unveiling and the whole event was relayed to a screen in the salute area within Green Park for those persons who were unable to be accommodated in the main ceremonial area.
Show and Event deployed a team of 100 security personnel, supported by the Met Police and volunteers from the RAF and RAFBF, to assist invited guests into the dedicated viewing areas and to secure the perimeter of the event. Her Majesty the Queen arrived from Buckingham Palace through a designated route in to the park giving guests the opportunity to greet her, this viewing route was also managed by Show and Event staff.
Show and Event worked for National Rail to develop and deliver a crowd management plan for Stratford International, St. Pancras and Ebbsfleet, the three stations which carried the majority of the spectators to the Olympic Park for London’s 2012 Games.
Throughout the duration of both the Olympics and Paralympics SES designated two managers to each of the three stations with 10 Supervisors and 425 stewards and SIA security staff on a daily basis, during peak times, at both Stratford and St. Pancras and six supervisors with 100 stewarding and Security Staff at Ebsfleet Station.
At St. Pancras a system of queues was setup throughout the station, each with designated ‘queue coordinators’ managing Olympic Passengers into holding pens on four groups of platforms over two levels, the passengers had to be counted into the pens to maintain manageable capacity on the platforms. With this management system in place SES were able to load up to 1000 passengers onto each train in less than 3 minutes.
A similar system was put into place at both Stratford and Ebbsfleet, with staff also facilitating the egress or ‘bump out’ of each full train as they arrived into the stations. During the peak periods of the Games there was an estimated three million extra passengers per day.
Andy Watts, Operational manager for the overall event tells how Show and Event recruited a team of staff specifically to deal with the challenges presented at the three stations.
‘The stations were attended by a very diverse audience from many countries and walks of life, the workforce we deployed ensured varied languages were available thus ensuring we could converse with, advise and be understood to as large an audience as possible, we have several members of staff who are trained in Makaton allowing signing to be used where required. The signage we used was translated into several ‘key’ languages including Braille signage to ensure as wide an understanding as possible. We provided information packs and factsheets translated into several key languages’.
The Queen Victoria Memorial, affectionately known as ‘The Birthday Cake’ was transformed into the stage for a one day music concert on June the 4th as part of the Queen’s Diamond Jubilee Celebrations.
The event was attended by HRH Queen Elizabeth II and other members of the Royal Family with 6,000 members of the public in two seating blocks and 8,000 more in a standing area around the Memorial and down the mouth of the Mall.
Show and Event were commissioned by Robbie Williams Productions Ltd to provide crowd management and security services and write a crowd management plan for the whole concert which included a month long build up.
The underlying methodology of the crowd management plan was to direct and assign the visiting members of the public and invited guests into the concert arena in a safe manner by preventing any particular area from becoming overcrowded during both ingress and egress.
In conjunction with this Show and Event were also contracted by Innovision to provide a crowd management plan for viewing areas in the parks surrounding the concert site, this was called The Two Parks Plan. The main areas of responsibility on the Monday were monitoring a viewing area in Hyde Park, which held six screens and preventing public access onto Green Park. On the egress of the concert Show and Event also had responsibility for managing the areas accessing Marble Arch, Hyde Park Corner and Embankment Stations.
At high water on Sunday 3rd June 2012 up to a thousand boats mustered on the river Thames in preparation for Her Majesty Queen Elizabeth II to lead the Thames Diamond Jubilee Pageant. It was one of the largest flotillas ever assembled on the river.
Show and Event were brought in by the pageant organisers to develop an extensive crowd management plan, which took over a year in the making, to safely manage the significant crowds that were expected to line the banks of Thames that day.
To avoid overcrowding the viewing capacity along the length, both North and South, of the Thames on the day of the Pageant was divided into individual ‘viewing areas’ with a capacity of approximately 437,600 in the Central London area, to achieve this SES counted members of the audience entering these ‘controlled viewing areas’ and recorded this in the operational control room. A further 700,000 people viewed the pageant in monitored areas further along the Thames.
Lambeth, Westminster and Blackfriars Bridges were designated viewing areas open to the general public, with controlled access subject to cat 5 security checks due to the threat assessment for this event. All other bridges across the river Thames were controlled and restrictions implemented which proved the police operation with a level of security that all members of the public located against the parapet wall, had to be in possession of Personal Identification, in addition all persons had to be subjected to a cat 5 search, this was conducted by SES staff with wands at the entrance to each bridge.
There were extensive road closures boarding both sides of the river which greatly impacted on the life of local residents and people attempting to get to viewing areas. This was managed by Show and Event Staff, setting up roadblocks in the designated places and ensuring that public were directed to the appropriate viewing areas while still facilitating the access for local residents to get to their properties.
The planning process of this event involved detailed meetings with all local authorities who had responsibility for areas along the river Thames. The plan divided the event footprint into 10 individual zones each zone had its own local control room that reported into the central control room, each zone was managed by teams of SES Management and Supervisors, altogether Show and Event deployed over 6500 staff. To enable this Show and Event had to recruit over 1000 new team members in the space of 3 months.
The Show & Event Security training portfolio is a groundbreaking training package designed to meet and surpass all known externally set standards and criteria. In doing so, it provides a flexible approach to client-specific training, allowing the integration of new, perhaps unique, modules without compromising the underpinning minimum National Standards.
Show and Event Guarding offer a range of bespoke Manned Guarding staff solutions which can be tailored for any situation. In addition to providing the highest calibre of staff to meet your baseline Manned Guarding needs, we are uniquely equipped to deliver multi-skilled, quality staff to cover any short notice requirements.